Welcome to 69realdoll. com! Do you have questions about our sex dolls? Please contact us if you have any questions.

Orders

  1. Browse through our broad sex doll category listings and select your best model
  2. Go through the doll’s feature descriptions then scroll down to apply the custom options
  3. Click the ‘ADD TO CART’ button. A pop-up notification will appear with a ‘View Cart’ button confirming the addition.
  4. Click the ‘View Cart’ button to view and to update your cart. Here you will need to select the quantity of the item and a promotion code for a discount. Click on ‘+’ sign when adding quantity and ‘-‘ to reduce.
  5. Next, click on the ‘Proceed to checkout’ button. A new page will open that you will need to fill in your billing details; your name, address, contact details, preferred payment mode, then you can agree to the Terms and Conditions.
  6. Once through with step 5, you can proceed to place your order. By clicking the ‘Place Order’ button, you will receive a notification verifying your order placement.

Points to note

  • All our payment options are highly secure – we employ the anti-fraud (SSL encrypted) technology in this. Also, upon clicking the ‘place order’ button, depending on your payment selection, you will be directed to sign in to your money accounts and confirm the payments.
  • 69realdoll, accept payments from Paypal, credit card, and direct bank transfer.
  • Once you have successfully placed your order, a confirmation email will be sent to you within the next 12 hours.
  • Your doll will be arriving in one or two depending on your location and the sex doll type you are choosing. The custom type takes longer. The shipping arrangement of manufacturing takes between 1-5 business days, then sending the package to your doorstep, between 5 -12 days.
  • After the 1-5 days of shipping arrangement, we will notify you when the shipping starts. On this, we will provide you with product tracking details involving DHL, UPS, or FedEx shipping services.
  • Our support team will be standby to help you with any information regarding your order – feel free to reach us at any moment.

Yes, you can. 69realdoll is always happy with every purchase you make from us. However, if you changed your mind or noticed a mistake in your order placement, you can always request for order cancellation. See the details below on how this works.

We allow order withdrawals within the next 48-hours of order successful placement. Beyond the hours, all order requests are always ready for shipping, and we do not allow cancellation.

Our refund conditions before the 48-hours are as follows.

  • Requests within 24 hours attract a full refund
  • Within 48 hours you get 80% refund

NOTE

We do not allow order withdrawals on custom products.

To make your order cancellation request, contact us at [email protected] However, you must keep in mind the terms and conditions of this.

Shipping

Yes, we do. However, it is essential to confirm whether your country allows sex doll/ tools importation. Our shipping procedures involve DHL, FedEx, or UPS services based on your location. With our safe packaging options, you will always find your product intact.

For more details on our shipping procedures, you can check on https://69realdoll.com/shipping-payment/. Also, you can reach us on [email protected] for further questions.

We are a dedicated company providing transparent services. On this, we guarantee no hidden fees. 69realdoll takes care of all clearance charges. We include including all Customs Duties and Taxes charges on the total price you pay on your sex doll order.

As soon as we release your product for shipping, we will send you an email notification with details. With the code, you can track your product here. Reach us whenever you face any difficulty.

69realdoll only takes 1-5 days to get ready for your product and 5-12days to send it to you. It is only under custom order selections that your product may take longer, depending on the options you chose.

Payment

We allow global payment services, which include Credit cards,PayPal and Bank transfer. if you have payment problem, just contact us, we will figure out for you.

At 69realdoll, we high prioritize your payment security. For that reason, use the most secure payment strategies, the anti-fraud (SSL encrypted) technology. This approach enables us to keep confidential all your payment details.

If you get lucky, to land a promo-code, you can use it to settle part of your payment. Usually, we cut off a percentage of your total order amount. You can type this code or copy-paste it into the ‘Coupon Code’ box and ‘Apply Coupon.’ This step will revise your total amount for products in your cart.

Note: The ‘Coupon Code’ box will be available on both the ‘Checkout’ and ‘Cart’ pages.

Custom Sex Dolls

Generally, a custom doll may take longer to reach you but not more than 15 days. Our manufacturing process takes between 1 and 5 business days. Then with the shipping, between 5 and 12 days. The number of customization options you have chosen for your doll on order plus your location will determine how long it takes to reach you.

Few options and nearer places will mean fast delivery and vice versa. You can, however, keep track of your product here and contact us if there are any unusual delays.

Our sex dolls are highly customizable. Some of the features you can make a difference on include;

  • Standing Feet: stand or natural
  • Pubic Hair: With and without
  • Vagina: Fixed or replaceable
  • Nipple color: Pink, brown, or natural
  • Eye color: White, natural, black or brown

The sex doll’s price will depend on other various factors customization options included. The choices you make, therefore, for your custom doll will determine the final price. However, our 69realdoll collection maintains fair and affordable prices for all our product consumers.

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